Rating
A standard double room with the city view is very light and spacious, the bed is comfy and everything including the bathroom was very clean. We only stayed one night and didn't have a lot of communication, but the staff was overall very nice and welcoming. The breakfast is a very standard continental buffet, nothing extra and we wish it had more variety, but still, everything was quite tasty. What I'd like to add is that although the hotel is located on a very lively central street, once the windows are closed you cannot hear anything from the outside, the sound isolation is perfect!
Everything ! Staff were fabulous . We were cycling and arrived very wet and cold . The lady on reception was lovely and showed us where to store our bikes . Our room was beautiful, high up with a view of Main Street but no noise as so high up ! We went for a very welcomed swim and sauna in the lovely spa which was just what we needed after a hard cycle in mountains in rain . Hotel was at the top of the town close to the famous Hotel Pupp . Ideal place for walking everywhere in Karlsbad . I had a massage from Nikki and it was probably the best I have ever had . Breakfast was excellent .
Úžasná lokalita, prima snídaně, které bych ale doplnila o různé druhy ryb, např. uzeného lososa
The Reception assistant upon arrival and on various info we requested. The beautiful pool area. The interior design, the view from the window, the super room!!!!!Overall we were happy with our staying
Uzasne vybaveni, zdarila rekonstrukce, krasne a kvalitni zpracovani. Apartman je opravdu nadherny, vzdusny a luxusni.
Krásný čistý hotel na kolonádě. Příjemné prostředí a personál, moderní vybavení. Wellness byl moc hezký. Sauna a parní sauna s bazénem v ceně pobytu. U wellness čaj/voda zdarma na hydrataci. K dostání i prostěradla do sauny nebo na lehátka. U wellness rovnou sprchy se sprchovým gelem a šamponem, skříňky na odložení věcí a toaleta. Pokoje byly čisté. Na pokoji taška na wellness s ručníky a županem. Celkově bych hodnotila jako úžasný pobyt na relaxaci a poznávání města. Sauny od 10ti do 8mi. Bazén od 7mi do 8mi. Snídaně od 7:30 do 10ti, čerstvé, velký výběr.
We loved our the room was well decorated, the spa with the pool and sauna amazing. Very good bed too! My mom never been in the pool before, and the fact that your feet can touch anywhere in the pool is truly amazing. The location is perfect too, I’m the center of everything. The AC is good! Breakfast is good and quite honest ! Everyone is nice and helpful from the front desk to the ladies that set up the breakfast . We felt very welcomed (as a black women is important to notice that especially in a country that isn’t western), so thank you for this.
Excelent facility, pool, sauna, breakfest, room.... tiptop. We had two rooms... one of them had small aircondition defect which was resolved within a few hours. Nevertheless, we were moved to a larger, even more cozy room. I can really recommed this hotel!!!
